Last Updated: January 2026

Royalbed Privacy Policy — How Your Information Is Kept Secure

At Royalbed, protecting your personal information is our top priority. On this page, you'll find everything you need to know — what data we collect, how we use it, whether it's shared with anyone, and what rights you have.

SSL
Encrypted connection
Not Shared
No data is shared with third parties
Your
Right to Erasure
24/7
Privacy Protection Active

Core pillars of privacy protection

A quick overview of how Royalbed keeps your information secure.

Encrypted Storage

All your data on Royalbed is stored with industry-standard encryption. Passwords are hashed — no one, not even our staff, can view them directly.

SSL-secured connection

Every connection to Royalbed's website and app is secured with SSL/TLS technology. Data exchanged between your browser and our servers cannot be viewed by any third party.

No data is shared with third parties

Your personal data is never sold or shared with advertisers or third parties. This is an absolute, non-negotiable policy at Royalbed.

Limited Access Policy

Only authorized personnel with specific role-based access may view your data. All access is logged and regularly audited.

Freedom to Control Your Data

On Royalbed, you have the right to view, correct, and request deletion of your personal data. It's your right — and we respect it.

Marketing opt-out

If you'd rather not receive promotional emails or SMS, you can turn them off at any time from your account settings. We don't believe in unwanted communication.

In Brief
EncryptionSSL/TLS
Third-Party SharingNo
Data deletionOn Request
Marketing opt-outAt any time
Data Retention5 years
Support24/7
Our Commitment
  • Your data is never sold
  • Passwords are stored as hashes
  • Access Logs Retained
  • Right to update your information
  • Fast Response to Complaints

Full Privacy Policy

Your Data, Your Control

Royalbed believes privacy is a fundamental right. This policy was written to inform you — not to mislead you. If any part is unclear, feel free to ask our support team.

1Introduction and scope

This privacy policy applies to the Royalbed (royalbed.best) website and mobile app. By creating an account, browsing, or using any of our services, you are considered to have agreed to this policy.

Royalbed places the highest importance on user privacy. This policy is designed so you can use the platform with full confidence — no surprises. Everything is explained in straightforward language with Bangladesh players in mind.

In short: Royalbed collects your information because it's needed to provide our services — not for advertising or to sell. We only collect what is strictly necessary.


2What Information We Collect

Royalbed collects different types of information for different purposes. Full details are provided in the table below:

Data Type What Information We Collect Why it is collected
Identifying Information Name, date of birth, NID/passport number KYC verification and age confirmation
Contact information Phone number, email address Account verification, support, and security alerts
Financial information Mobile banking number, transaction history Payment processing and fraud prevention
Usage Data Login time, betting history, preferred games Service improvement and personalized experience
Technical information IP address, device type, browser Ensuring Security & Detecting Fraud

Royalbed never asks for more information than necessary. Your full bank card number, CVV, or OTP will never be requested under any circumstances — if someone asks for these, it's a fraud attempt.


3How your information is used

Royalbed uses the information it collects solely for the following purposes:

  • Account creation, management, and KYC verification.
  • Processing deposits, withdrawals, and other financial transactions.
  • Operating betting and gaming services.
  • Detecting suspicious activity and fraud.
  • Providing customer service and support.
  • Sending relevant offers and promotions, with your consent.
  • Improving the platform's services and overall user experience.
  • Meeting legal and regulatory obligations.

Royalbed never sells your information to advertisers or any third party. Your data is only ever used for service delivery or security purposes.


4Data Sharing Policy

Royalbed's core principle is that your information is never shared with third parties. However, limited exceptions may apply in the following cases:

  • Payment Processors: Minimum necessary information is shared with mobile banking providers solely to process deposits and withdrawals.
  • KYC partner: With a certified KYC provider for identity verification.
  • Legal authorities: When required by a court order or legal obligation, and only to the extent specifically requested.
  • Fraud Prevention: With industry-standard fraud detection systems, but without exposing any personal identity.

Any information shared in the above cases is always transmitted through secure channels and kept to the absolute minimum. Royalbed has written privacy agreements in place with all such partners.

To be clear: Your data is never shared with advertising companies, data brokers, or other betting platforms — not ever.


5Data storage and security

Royalbed uses multiple layers of security to protect your information:

  • All connections are secured with TLS 1.3 encryption.
  • Sensitive data stored in our database is protected with AES-256 encryption.
  • Passwords are stored using bcrypt or an equivalent strong hashing algorithm.
  • Physical server security and active firewalls are in place.
  • Access Control: Only authorised staff can access specific data.
  • Regular security audits and penetration testing.
  • Automatic alerts are triggered on suspicious login attempts.

In the event of a data breach, Royalbed will notify affected users as quickly as possible and no later than 72 hours. We believe in full transparency — no incident will ever be concealed.


6Cookies and tracking technologies

The Royalbed website uses cookies — as all modern websites do. Cookies are small data files stored in your browser that help the site recognise you.

Types of cookies Royalbed uses:

  • Essential Cookies: Maintaining login sessions and security tokens — the site cannot function properly without these.
  • Functional Cookies: Remembering language preferences and theme settings.
  • Analytics Cookies: Aggregate, non-personal data on which pages are most visited and where issues may exist.

Royalbed does not use third-party advertising cookies. You can disable cookies from your browser settings, though doing so may affect how some features work.


7Your rights

As a registered member of Royalbed, you have the following rights over your own data:

Right to Access Your Data

To find out what information Royalbed holds about you, submit a request to Support. Your data will be provided within 30 days.

Right to Correct Your Data

If any information is incorrect, it can be updated through your account settings or by contacting support.

Right to Erasure

After closing your account, you may request that your personal data be deleted. Certain information may need to be retained for a specified period due to legal obligations.

Right to data portability

You may request a copy of your data in a portable format.

Right to object to processing

You may object to your data being used for marketing purposes. Marketing communications can be turned off at any time from your account settings.

Right to lodge a complaint

If you have any data protection concerns, email us at support@royalbed.best. We will respond within 7 business days.

8Children's Privacy

Royalbed strictly prohibits registration by anyone under the age of 18. If a minor has created an account by mistake, it will be closed as soon as this comes to our attention and all collected data will be permanently deleted.

If a parent or guardian suspects that their child is using Royalbed, please contact us immediately at support@royalbed.best. We will take action as quickly as possible.


9Data Retention Period

Royalbed does not retain your information indefinitely. Necessary data is stored while your account remains active. After your account is closed:

  • Financial transaction records: retained for a maximum of 5 years for legal compliance.
  • KYC documents: up to 5 years, in accordance with regulatory requirements.
  • Communication logs (support chat, email): 2 years.
  • Betting history: 3 years.
  • Marketing data: deleted immediately upon withdrawal of consent.

After the retention period, data is securely and permanently deleted.


10Policy Updates

Royalbed may update this Privacy Policy from time to time. For any significant changes, a notice will be sent to your registered email address and a notification will be posted on the platform. You will be informed at least 7 days before any changes take effect.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy. That said, we always recommend reviewing it once after any update.


11Contact and complaints

For any privacy-related questions, requests, or complaints:

  • Email: support@royalbed.best (include "Privacy Complaint" in the subject line)
  • Live Chat: 24/7 from any page on Royalbed
  • Average response time: 2–6 hours by email, 2 minutes on chat

Royalbed takes all privacy-related complaints seriously and aims to provide a specific response within 7 business days.

Please note: Royalbed will never ask for your password, full card number, or OTP via email or chat. If you ever receive such a request, it is a fraud attempt — report it immediately.

Data Retention Period
Financial Records5 years
KYC Documents5 years
Support logs2 Years
Betting History3 Years
Marketing DataUntil consent is withdrawn
Contact

Submit a privacy complaint:
support@royalbed.best

General FAQs

Answers to frequently asked questions about platform use and data.

Yes, Royalbed can be used directly from a mobile browser — installing a separate app is not required. royalbed.best works smoothly on any modern mobile browser (Chrome, Firefox, Samsung Browser). Betting, payments, Live Casino — everything is accessible from a mobile browser. The interface adapts automatically to your screen size, so using it on a small screen is no trouble at all. That said, installing the Royalbed Android app does come with a few extra benefits — push notifications, faster loading, and smoother live score updates. App sessions also stay active longer, so you won't need to log in repeatedly. From a privacy standpoint, both options offer the same level of security — SSL encryption is active whether you use the browser or the app. The choice is yours.

After logging in to Royalbed, go to the account menu. You'll find two separate sections there — "Betting History" and "Transaction History". In Betting History, you can see the date, match, stake amount, odds, outcome, and winnings for each bet — full details. Transaction History contains a record of every deposit and withdrawal — including date, amount, transaction ID, and status (completed/pending/cancelled). Bonus credits received and used are also recorded here. You can filter by date, making it easy to find records for a specific period. If you need detailed information or a transaction slip for a particular transaction, you can request it from Royalbed support via email or chat.
Transparency Is Our Policy

Royalbed's privacy policy is intentionally written in plain language. There's no legal jargon hiding anything. If you have questions, ask support directly — you'll get a straight answer.

Beware of fraud

Royalbed will never ask for your password or OTP by phone, SMS, or social media. If anyone does, it's a scam — do not share the information and contact support immediately.

Play Safe, Play with Confidence

Your data is secure, your payments are safe, and your experience on Royalbed is fully transparent. Get started today.

বাংলা